Refund & Returns Policy

We at Snapcatch Tech want you to be completely satisfied with your purchase. If you're not entirely happy with your order, our return and refund policy ensures a smooth process for resolution.

Eligibility: Items must be returned within 30 days of delivery. Products must be unused, unwashed, and in original condition with tags and packaging intact.

Non-Returnable Items: For hygiene and safety reasons, undergarments and final-sale items cannot be returned.

How to Initiate a Return: Email us at [email protected] with your order number, reason for return, and photos (if applicable). Our team will guide you through the next steps.

Refunds: Once your return is received and inspected, we will notify you of the approval status. If approved, a refund will be issued to your original payment method within 5–7 business days.

Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Exchanges: If you need a different size or variant, initiate a return first and place a new order for the preferred item.

We are committed to providing apparel that meets your expectations. Should you have any questions, reach out to us anytime at [email protected].